SMS

The AI SMS Agent That Actually Gets Replies

Email gets ignored. Texts get a 98% open rate. FLC's AI SMS Agent reminds, reactivates and reschedules, in short, natural messages patients actually respond to, built by world experts in AI-driven patient engagement.

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Engineered by a team recognized as world experts in AI voice agent technology for healthcare and clinic systems.

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Smart Reminders

Sends reminders 48 and 24 hours before every appointment, cutting no-shows by up to 40%.

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Patient Reactivation

Automatically re-engages lapsed patients from your existing database, no manual list-building.

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Two-Way Conversations

Patients can reply to reschedule or ask a question, and the AI handles it in real time.

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Segmented Campaigns

Targets messages by treatment type, last-visit date, or provider, never a generic blast.

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Delivery & Reply Tracking

Full visibility into what was sent, opened, and replied to.

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Opt-Out Compliant

Built-in consent and opt-out handling, aligned with TCPA, GDPR and DPDP requirements.

Frequently Asked Questions

Straight Answers, No Sales Spin

How much does SMS reduce clinic no-shows?

Clinics using FLC's AI SMS Agent typically see no-shows drop by up to 40%, driven by automated reminders sent 48 and 24 hours before each appointment.

Is the AI SMS Agent compliant with texting regulations?

Yes. FLC builds in consent capture and opt-out handling aligned with TCPA in the United States, GDPR in the EU/UK, and DPDP in India.

Can patients reply to the automated texts?

Yes. The AI SMS Agent supports two-way conversation, so a patient can reply to reschedule or ask a question and receive an instant, accurate response.

What is patient reactivation via SMS?

It is an automated campaign that re-engages patients who haven't visited in a while, using your existing patient database, without any manual list-building or outreach.